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Non-personalized items may be returned within 45 days of delivery of your purchase. The refund or credit will be made at 80% of the original sales price of the merchandise only (to cover 20% restocking fee) and return shipping will be made at the customer's expense. Please contact your school ordering coordinator for assistance with returning the merchandise. Returns will only be accepted with prior authorization. Printed announcements and personalized name cards are not accepted for return. If there is a printing error on any other personalized portion of the order (Name cards), please contact your school order coordinator to request a reprint at no charge. Please retain a copy of your order receipt to verify correct spelling prior to inquring about an error.

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